As technology continues to advance, the restaurant industry is always looking for new ways to improve customer experiences, streamline operations, and increase profits. Here are seven restaurant technology trends to watch in 2023:
1- Contactless Payment
Contactless payment has become more popular due to the COVID-19 pandemic, and it’s likely to continue in 2023. Customers will expect to use their mobile devices or contactless cards to pay for their meals. Restaurants will need to update their POS systems to accommodate this trend.
2- Digital Menu Boards
Digital menu boards are becoming increasingly popular in restaurants. They are easier to update, and they can display more information than traditional printed menus. Restaurants will use digital menu boards to display nutritional information, promotions, and more.
3- Delivery Drones
Delivery drones are still in the testing phase, but they are expected to become more popular in the coming years. These drones can deliver food to customers’ homes, which could be a game-changer for the restaurant industry. It could reduce delivery times and costs.
4- Mobile Ordering and Payment
Mobile ordering and payment have become popular in recent years, and it’s likely to continue in 2023. Customers can use their smartphones to order food and pay for their meals. This trend allows restaurants to reduce labor costs and increase efficiency.
5- Augmented Reality
Augmented reality is becoming more common in the restaurant industry. Restaurants will use AR technology to enhance the dining experience. Customers can use their smartphones to view the menu, see what dishes look like, and even watch how their food is prepared.
6- Artificial Intelligence
Artificial intelligence (AI) is changing the restaurant industry. Restaurants will use AI to optimize their menus, predict customer orders, and automate customer service. AI can also help restaurants reduce waste and improve sustainability.
7- Cloud Kitchens
Cloud kitchens are a new concept in the restaurant industry. They are commercial kitchens that are rented out to restaurants that only do delivery. These kitchens can reduce costs and increase efficiency since there is no need for a physical restaurant location.
In conclusion, the restaurant industry is constantly evolving, and these trends are just the tip of the iceberg. Restaurants that embrace technology will have a competitive advantage in 2023 and beyond.